Retail

Aptech provides SAP end-user training development to world’s largest home improvement specialty retailer
Aker Kvaerner, Norway

“Aptech has ensured total customer satisfaction by delivering on time and within budgets”



Customer Profile
The world’s largest home improvement specialty retailer with stores in all 50 US states. Ever since the opening of its first store in the US, the company changed the home improvement industry.
Business Case
  • To carry out their day-to-day activities, the company’s employees had to be trained to use SAP application.
  • Training had to be imparted in ILT (Instructor Led Training), Online tutorial & MS PowerPoint formats.
Solution
Aptech provided the following solutions:

  • Instructor/ Participant Guides in the ILT form. For end-users, these guides provide an overview of business processes that SAP supports. For trainers, the guides carry accompanying notes to ensure consistent delivery of training.
  • Online tutorials on viewing & executing SAP transactions in a simulated environment.
  • Business scenarios used during classroom training with supporting transactional data in a live SAP environment
  • E-learning content with rich graphics & animations. This is self-paced & self-directed training designed to be very modular, to accommodate shorter learning sessions & to offer ease of content modification over time. Participants are able to access this material at any time from any location and without interacting with an instructor. Besides, the training material was SCORM-compliant.


Content was created using Articulate/ Breeze technology.